Partner Terms & Conditions
1. Introduction
Welcome to the innovative world of Huzza World LTD ("Huzza World") and our flagship platform, the My Huzza app, a platform designed to connect businesses with customers through loyalty rewards. These Partner Terms & Conditions are designed to establish a clear and mutually beneficial agreement governing the partnership and interaction between you, the Partner ("you" or "the Partner"), and Huzza World LTD ("we", "us", or "our"). By registering for a partner account within the My Huzza app and engaging with the Huzza World services, you are entering into a binding agreement that is based on these terms.
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This partnership is built on the principles of mutual respect, commitment to excellence, and shared goals of enhancing customer loyalty and satisfaction. As we navigate the complexities of modern commerce together, these Terms serve as the foundation for a successful collaboration, detailing the expectations and responsibilities that accompany your role as a Partner in the My Huzza ecosystem.
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Engagement and Compliance:
By creating a partner account, you affirm your intention to engage with the My Huzza platform in a manner that is consistent with these Terms and Conditions, ensuring compliance and alignment with our shared objectives. This agreement highlights the importance of accuracy in business information, adherence to legal and regulatory standards, and the significance of maintaining the integrity and reliability that My Huzza members expect from our platform.
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Commitment to Excellence:
Your decision to partner with us reflects a shared vision of delivering outstanding value and service to customers. Through your participation in the My Huzza app, you will have the opportunity to showcase your business, connect with a broader customer base, and leverage the power of loyalty rewards to drive growth and customer engagement. It is our mutual responsibility to uphold the standards and practices that define the My Huzza experience, ensuring that all interactions within the platform contribute to a vibrant, trustworthy, and rewarding environment for both businesses and customers alike.
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Navigating Changes Together:
The digital landscape and market dynamics are ever-evolving, and so too are the strategies and technologies we deploy to meet these changes. As such, we reserve the right to update these Partner Terms & Conditions to reflect new developments, regulatory requirements, or enhancements to the My Huzza platform. We are committed to communicating these changes effectively, ensuring that you remain informed and equipped to continue your successful partnership with Huzza World.
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By agreeing to these Terms, you acknowledge that you have read, understood, and are prepared to adhere to them, embarking on a journey with My Huzza that promises to be rewarding for your business, our platform, and the customers we collectively serve. We look forward to a prosperous and enduring partnership.
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2. Accuracy of Business Information
Maintaining Accurate and Current Information:
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As a valued partner of the My Huzza platform, it is imperative that the information you provide about your business is not only accurate but also kept up-to-date. This includes, but is not limited to, comprehensive business details, contact information, and thorough descriptions of the services or rewards you offer through the My Huzza app. Accurate information is crucial for maintaining the trust and confidence of My Huzza members who rely on the integrity of the data presented to make informed decisions.
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Obligation for Accuracy:
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Comprehensive Details: Ensure that your business name, location, contact details, service descriptions, and reward offerings are correctly listed and reflect your current operations. This accuracy extends to all aspects of your partnership with Huzza World, including promotional materials and any direct communications facilitated by the platform or wider services.
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Prompt Updates: The dynamic nature of business means changes can occur; whether it’s a new phone number, a change in business hours, or an update to reward offerings, such changes must be promptly reflected within your My Huzza profile. This responsiveness not only aids in providing a seamless user experience but also safeguards the reputation of your business and the platform at large.
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Correction of Inaccuracies:
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Immediate Rectification: Should any discrepancies or outdated information come to light, it is expected that you will take immediate action to rectify these inaccuracies. The My Huzza platform provides tools and support to facilitate these updates, ensuring minimal disruption to the service offered to members.
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Continual Review: Regularly reviewing your My Huzza account for accuracy and completeness is recommended. This proactive approach contributes to the overall quality and reliability of the Huzza World ecosystem.
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Impact of Inaccurate Information:
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Member Experience: Accurate business information directly impacts the experience of My Huzza members. Incorrect details can lead to confusion, dissatisfaction, and potentially impact the perception of your business.
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Platform Integrity: The collective accuracy of partner information underpins the integrity and trustworthiness of the My Huzza platform. It is through our joint commitment to accuracy that we can continue to offer a service that members trust and value.
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Support and Assistance:
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Huzza World LTD is committed to supporting our partners in maintaining the accuracy of their business information. Should you encounter any difficulties in updating your information or require assistance, our support team is readily available to provide the necessary aid.
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By adhering to these guidelines, you play a crucial role in enhancing the My Huzza experience for all users, fostering an environment of trust, and contributing to the mutual success of our partnership.
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3. Legal and Regulatory Compliance
As a partner of the My Huzza platform, your business activities within the app must strictly adhere to all applicable laws, regulations, and standards that govern commerce, advertising, consumer protection, and privacy. This commitment to legal and regulatory compliance not only safeguards your business and our platform but also protects the interests and rights of the members we serve.
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Understanding Compliance Obligations:
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Comprehensive Awareness: Partners are required to have a thorough understanding of the legal and regulatory landscape affecting their business operations. This includes, but is not limited to, adherence to advertising standards, consumer rights laws, privacy regulations, and any sector-specific legal obligations relevant to your business offerings.
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Application to Rewards and Interactions: All rewards, promotional engagements, and interactions with My Huzza members must be designed and executed in full compliance with the relevant legal frameworks. This ensures that offerings are not only appealing but also fair, transparent, and respectful of consumer rights.
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Implementing Compliance Measures:
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Proactive Measures: Partners should implement proactive measures to ensure ongoing compliance, including regular reviews of legal obligations, training for staff on compliance matters, and, if necessary, consulting with legal experts to navigate complex regulatory requirements.
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Adaptation to Changes: The legal environment is ever-evolving, with new laws and regulations regularly introduced. Partners must stay informed about such changes and adapt their practices accordingly to maintain compliance.
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Responsibility and Accountability:
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Partner Responsibility: The responsibility for ensuring legal and regulatory compliance rests with you, the partner. My Huzza provides a platform for connecting businesses with customers, but the nature and legality of a partner's business practices, rewards, and promotional content are the sole responsibility of the partner.
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Indemnification: Partners agree to indemnify and hold harmless Huzza World LTD, its affiliates, officers, agents, and employees from any claim, suit, or action arising from or related to the use of the My Huzza and associated Huzza World platforms or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs, and attorneys’ fees.
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Reporting and Addressing Non-Compliance:
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Reporting Mechanism: My Huzza encourages an environment of transparency and accountability. Should you become aware of any non-compliance issues within your operations or amongst other partners on the platform, we urge you to report these concerns via our support channels.
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Addressing Issues: Upon notification of potential non-compliance, partners are expected to take immediate corrective action. My Huzza reserves the right to suspend or terminate the partnership in cases of significant or repeated non-compliance.
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Commitment to Ethical Practices:
Adherence to legal and regulatory standards is a cornerstone of ethical business practices. By committing to compliance, partners on the My Huzza platform demonstrate their dedication to fair, honest, and responsible engagement in the digital marketplace. Together, we can ensure a safe, compliant, and thriving environment for all users of the My Huzza app and associated Huzza World services.
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4. Honor Commitments
As a partner on the My Huzza platform, the integrity and reliability of your offerings are paramount. It is essential that all commitments made to members, including the fulfillment of rewards, discounts, and other promotional engagements, are honored in a timely and consistent manner. This section outlines the expectations and the importance of upholding these commitments within the Huzza World ecosystem.
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Upholding Promises:
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Fulfillment of Offers: All rewards and promotional offers advertised through My Huzza must be provided to members as described and within the specified timeframe. This ensures member satisfaction and trust in both the My Huzza platform and your business.
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Consistency and Reliability: Your offerings should consistently match the descriptions provided on the My Huzza platform. Discrepancies between advertised rewards and actual offerings can undermine member trust and damage the reputation of your business and My Huzza as a whole.
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Maintaining Trust and Satisfaction:
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Building Member Confidence: By honoring your commitments, you play a critical role in building and maintaining confidence among My Huzza members. This trust is fundamental to fostering long-term relationships with customers and encouraging repeat business.
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Positive Member Experiences: The satisfaction of My Huzza members is directly influenced by their experiences with partner offerings. Positive experiences lead to higher engagement, loyalty, and advocacy for your brand.
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Addressing Issues and Discrepancies:
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Prompt Resolution: In instances where you are unable to fulfill a commitment, it is crucial to communicate this to the affected members promptly and transparently. Offering an explanation, apology, or alternative compensation can mitigate negative impacts and maintain member goodwill.
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Support and Assistance: My Huzza is committed to supporting partners in meeting their commitments. Should you encounter challenges that may prevent you from fulfilling your promises, we encourage you to reach out to our support team for assistance.
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Consequences of Not Honoring Commitments:
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Impact on Reputation: Failure to honor commitments can significantly impact your reputation on the My Huzza platform and beyond. Member reviews and feedback are influential, and negative experiences can deter potential customers.
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Platform Actions: Repeated or significant failures to honor commitments may result in corrective actions by My Huzza, including but not limited to, suspension or termination of your partnership, as well as legal actions if warranted.
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Commitment to Excellence:
Honoring commitments is not just a requirement but a reflection of your business’s values and dedication to excellence. It is through this dedication that we can collectively enhance the Huzza World ecosystem, delivering exceptional value and experiences to all members. We appreciate your partnership and your commitment to maintaining the high standards that define the My Huzza community.
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5. Business Conduct and Promises
In the My Huzza community, the conduct of our partners and the promises they make to members form the bedrock of our shared success. As a partner on the My Huzza platform, you are expected to uphold the highest standards of ethical business practices, ensuring that all dealings are conducted with integrity and in a manner that upholds the platform's reputation for reliability and member satisfaction.
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Ethical Standards and Integrity:
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Transparent Dealings: All interactions and transactions with My Huzza members should be characterized by transparency and honesty. This includes clear communication about the terms of rewards, accurate descriptions of products or services, and upfront disclosure of any conditions or limitations.
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Promise Fulfillment: Commitments made to members, whether they are rewards, services, or customer support, must be fulfilled as promised. This adherence to your word is crucial in building trust and loyalty with My Huzza members.
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Upholding the Platform’s Reputation:
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Consistency in Quality: The quality of the products or services you offer through My Huzza should meet or exceed the expectations set by your promotions and descriptions on the platform. Consistently high-quality offerings contribute to a positive perception of both your business and the My Huzza platform as a whole.
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Positive Member Interactions: Every interaction with members, whether direct or through the My Huzza platform, should leave them with a positive impression of your business. Professionalism, courtesy, and a willingness to go above and beyond in addressing member needs and concerns are key.
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Responsibility Towards Members:
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Accountability: You are accountable for your business’s conduct and the accuracy of the information you provide on the My Huzza platform. This includes taking responsibility for any mistakes or oversights and rectifying them promptly.
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Member Feedback: Listening to and learning from member feedback is essential. Constructive criticism should be seen as an opportunity to improve your offerings and the experiences you provide to My Huzza members.
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Consequences of Unethical Conduct:
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Platform Action: Unethical business conduct or failure to fulfill promises can result in disciplinary action from My Huzza, ranging from warnings to suspension or termination of your partnership with the platform.
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Reputational Impact: Such actions not only affect your standing within the My Huzza community but can also have lasting impacts on your business’s reputation in the wider market.
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Commitment to Excellence:
By adhering to these guidelines for ethical business conduct and promise fulfillment, you help ensure that the My Huzza platform remains a trusted and valued ecosystem for both partners and members. We are committed to supporting our partners in achieving these standards and look forward to your continued excellence and integrity in all your dealings on the My Huzza platform.
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6. Legal Business Operations
Ensuring that all partners on the My Huzza platform operate within the legal confines of their respective jurisdictions is fundamental to maintaining the integrity and trustworthiness of our service. As a partner, you affirm that your business operations are fully compliant with all relevant laws, regulations, and industry standards that apply to your business activities. This section outlines the requirements and expectations regarding the legality of your operations as a partner on the My Huzza platform.
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Compliance with Laws and Regulations:
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Legal Authorization: You must possess all necessary legal authorizations to conduct your business, including but not limited to, business licenses, permits, and registrations as required by law. This ensures that your partnership with My Huzza is built on a foundation of legal compliance.
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Adherence to Standards: Your business practices must adhere to all applicable local, state, national, and international laws and regulations. This includes, but is not limited to, consumer protection laws, employment laws, tax obligations, and data protection regulations.
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Maintaining Compliance:
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Ongoing Obligations: Legal compliance is not a one-time requirement but an ongoing obligation. It is your responsibility to stay informed about and adhere to any changes in laws and regulations that might affect your business operations.
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Evidence of Compliance: My Huzza may, at its discretion, request evidence of your compliance with these legal requirements. Failure to provide such evidence, or evidence of non-compliance, may result in suspension or termination of your partnership with the platform.
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Responsibilities Towards Members:
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Transparent Operations: Ensure that your business operations are transparent and that any member interactions are conducted in a manner that is lawful and ethical. This includes the responsibility to accurately represent your services or products on the My Huzza platform.
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Protecting Member Interests: Take all necessary precautions to protect the interests and privacy of My Huzza members, including securing their personal data and providing clear terms and conditions for any transactions or promotions.
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Consequences of Non-Compliance:
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Platform Enforcement: Non-compliance with legal requirements or the discovery of unauthorized business activities may lead to enforcement actions by My Huzza, up to and including termination of your partnership and removal from the platform.
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Legal and Financial Liability: Partners are solely responsible for any legal or financial liabilities arising from non-compliance with legal requirements. This includes any fines, penalties, or legal fees incurred due to violations.
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Commitment to Legal Integrity:
Your commitment to operating within the legal framework not only underscores the legitimacy of your business but also contributes to the overall security and reliability of the My Huzza platform. We are dedicated to fostering a marketplace that values and prioritizes legal compliance and ethical business practices. By ensuring your operations are legally sound, you help build a stronger, more trusted platform for all members and partners involved.
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7. Limitation of Liability
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Huzza World LTD and its affiliates, directors, employees, licensors, partners, and agents are committed to providing a robust and reliable My Huzza platform, yet we must clarify the scope of our liability to our partners. This section outlines the limitations of our liability concerning your use of the My Huzza platform and your participation as a partner.
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Scope of Liability:
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Indirect Damages: Huzza World LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties; (iii) any content obtained from the services; or (iv) unauthorized access, use, or alteration of your transmissions or content.
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Maximum Extent Permitted by Law: The limitations of this section will apply to any theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise, and whether or not Huzza World LTD has been informed of the possibility of any such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
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Partner Responsibility:
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Assumption of Risk: By using the My Huzza platform, you acknowledge and agree that there are risks associated with utilizing an internet-based service in this capacity, and by engaging as a partner, you choose to assume those risks. This includes the risk that your content, or that of others, may be misused or misappropriated.
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Your Content: You, not Huzza World LTD, remain solely responsible for all content that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the My Huzza platform. You agree that Huzza World LTD is not liable for any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the My Huzza platform.
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General Provisions:
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Acknowledgment of Understanding: You acknowledge that Huzza World LTD is providing the My Huzza platform and its services “as is” and that Huzza World LTD is not making any warranties or guarantees regarding the platform or any transactions conducted on it, beyond those expressly stated in these Partner Terms & Conditions.
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Jurisdictional Variations: Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such jurisdictions, Huzza World LTD's liability will be limited to the greatest extent permitted by law.
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This limitation of liability is a fundamental element of the basis of the agreement between you and Huzza World LTD. The services provided would not be offered without such limitations on liability and your agreement to this clause is an essential part of these Partner Terms & Conditions.
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8. Financial Responsibility
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As a partner on the My Huzza platform, managing your financial obligations is crucial for the sustainability of both your business and the platform. This section outlines your responsibilities regarding financial transactions, fees, and settlements within the My Huzza ecosystem.
Timely Payments:
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Service Fees: Partners are obligated to timely settle any fees associated with the use of the My Huzza platform, including but not limited to transaction fees, subscription charges, and any other costs incurred by the use of our services. It is imperative that these financial obligations are met according to the terms and timelines specified by Huzza World LTD.
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Billing Inquiries: Should you have any questions or disputes regarding a billing statement or service fee, we encourage you to contact our support team immediately. Prompt communication helps us resolve any issues efficiently, ensuring uninterrupted service for your business and your customers.
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Account Balances:
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Monitoring Balances: Partners must regularly monitor their account balances and transaction histories to ensure that all financial activities are accurate and accounted for. This vigilance helps prevent discrepancies and facilitates smooth financial operations on the My Huzza platform.
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Threshold Notifications: Huzza World LTD will alert partners if their account balance approaches a predetermined threshold that necessitates action, such as settling outstanding fees or topping up account balances. It is your responsibility to take timely action upon receiving such notifications to avoid service interruptions.
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Non-Payment Consequences:
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Service Interruption: Failure to fulfill your financial obligations may lead to an interruption of your service. This can include the suspension of your ability to offer rewards, process transactions, or access certain features of the My Huzza platform.
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Account Suspension: In cases of continued non-payment or significant arrears, Huzza World LTD reserves the right to suspend or terminate your partner account. Such actions are taken as a last resort and follow attempts to resolve the outstanding financial obligations amicably.
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Financial Disputes:
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Resolution Process: We are committed to fair and transparent handling of all financial disputes. Partners are encouraged to raise any disputes within a reasonable time frame, and Huzza World LTD will endeavor to resolve these disputes through dialogue and review of transaction records.
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Legal Remedies: In the event that financial disputes cannot be resolved through our internal processes, legal remedies may be pursued to recover outstanding amounts. Partners are liable for any legal costs incurred by Huzza World LTD in the process of recovering debts.
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Commitment to Financial Integrity:
Maintaining financial integrity on the My Huzza platform is essential for creating a trustworthy and reliable environment for all users. As a partner, your adherence to these financial responsibilities supports the operational excellence and sustainability of the My Huzza ecosystem. We appreciate your diligence in managing your financial obligations and are here to support you in achieving success on the My Huzza platform.
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9. Account Closure Procedure
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Closing your partner account on the My Huzza platform involves a process designed to ensure all outstanding obligations are met and to provide a smooth transition for both your business and the members who have engaged with your offerings. This section outlines the steps and considerations involved in the account closure process.
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Initiating Account Closure:
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Notification: To initiate the closure of your partner account, please notify Huzza World LTD through the provided support channels. We require written notification to ensure there is a clear record of your intention to terminate the partnership.
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Review of Outstanding Obligations: Upon receiving your request for account closure, Huzza World LTD will conduct a review of your account to identify any outstanding financial obligations or unfulfilled member commitments. This review ensures that all parties' interests are considered and addressed appropriately.
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Fulfilling Outstanding Obligations:
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Settlement of Dues: Before your account can be officially closed, any outstanding dues, including service fees, transaction fees, or any other financial liabilities to Huzza World LTD, must be settled in full.
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Completion of Pending Transactions: Ensure that all pending transactions are completed and that any commitments made to My Huzza members, such as unredeemed rewards or ongoing promotions, are honored. This may involve providing alternative arrangements for members to redeem their rewards or fulfill promotions through other means.
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Account Closure Confirmation:
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Formal Closure: Once all outstanding obligations have been fulfilled and any necessary adjustments have been made, Huzza World LTD will provide you with a formal account closure confirmation. This confirmation signifies the official termination of your partnership with the My Huzza platform.
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Data Retention: In accordance with our Privacy Policy and applicable legal requirements, certain information related to your account may be retained for a specified period even after closure. This retention is necessary for compliance with legal obligations, resolution of disputes, and enforcement of our agreements.
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Post-Closure Considerations:
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Member Communication: It is advisable to communicate with your customers and My Huzza members about the closure of your account and how it may affect them. Providing clear information and guidance will help maintain positive relationships and minimize any potential disruption to their experience.
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Feedback: Huzza World LTD welcomes feedback on your experience with the My Huzza platform. Insights into your reasons for leaving or suggestions for improvement are valuable as we continually strive to enhance our service.
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Closing your partner account is a significant decision that impacts not only your business but also the members you've served through My Huzza. We are committed to facilitating this process with respect, transparency, and professionalism, ensuring a respectful conclusion to our partnership.
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10. Prohibition of Fraudulent Practices
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Maintaining the integrity of the My Huzza platform is paramount to us at Huzza World LTD. We are dedicated to ensuring that all interactions and transactions within our community are conducted in an honest, transparent, and secure manner. To uphold these standards, we strictly prohibit any fraudulent practices by partners on the platform. This section outlines our stance on fraudulent activities and the measures in place to address them.
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Definition of Fraudulent Practices:
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Misrepresentation: Providing false or misleading information about your business, products, or services to My Huzza members or to Huzza World LTD constitutes misrepresentation and is strictly prohibited.
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Manipulation of Transactions or Data: Any attempt to manipulate transactions, rewards, or data within or outside of the My Huzza platform to unjustly benefit at the expense of members or other partners is considered fraudulent.
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Unauthorized Use of Member Data: Using member data accessed through the My Huzza platform for any unauthorized purpose, especially targeting My Huzza members with unsolicited offers or communications, violates our terms and privacy policies.
Consequences of Fraudulent Practices:
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Immediate Action: Upon identification of any fraudulent activity, Huzza World LTD will take immediate action, which may include suspension or termination of the partner account, reversal of transactions, and removal of any fraudulent offers or rewards from the platform.
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Legal Action: Huzza World LTD reserves the right to pursue legal action against partners who engage in fraudulent practices. This may include seeking restitution for any damages or losses incurred by Huzza World LTD or its members as a result of such activities.
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Notification to Authorities: In cases where fraudulent activities violate state or federal laws, Huzza World LTD may report the activities and the individuals or entities involved to the appropriate legal authorities for further investigation and prosecution.
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Prevention and Detection:
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Monitoring and Audits: Huzza World LTD employs various monitoring techniques and conducts regular audits of partner activities on the platform to detect and prevent fraudulent practices. Partners are expected to cooperate with these audits and provide any information or documentation requested as part of our investigation.
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Reporting Mechanism: Partners and members are encouraged to report any suspicious activities or concerns about potential fraud on the My Huzza platform. Huzza World LTD provides channels for confidential reporting and is committed to investigating all reports thoroughly.
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Partner Collaboration in Fraud Prevention:
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Education and Awareness: Huzza World LTD is committed to educating our partners about the importance of fraud prevention and the potential risks associated with fraudulent activities. We provide resources and guidelines to help partners understand how to operate securely and ethically within the platform.
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Transparency and Communication: Open communication and transparency about your business practices are essential in building trust with My Huzza members and with Huzza World LTD. Partners are encouraged to maintain high ethical standards in all their dealings on the platform.
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Engaging in fraudulent practices undermines the trust and safety of the My Huzza community. Huzza World LTD is dedicated to maintaining a secure and transparent environment for all users and will take decisive action to address any fraudulent activities by partners. Together, we can ensure that My Huzza remains a trusted platform for connecting businesses with their customers through loyalty rewards.
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11. Confidentiality and Data Protection
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In the digital age, the protection of personal and sensitive information is paramount for maintaining trust and security. As a partner on the My Huzza platform, you play a crucial role in upholding these standards of confidentiality and data protection. This section outlines your responsibilities regarding the handling of member information and refers to our comprehensive Data & Privacy Policy for detailed guidance.
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Adherence to Data Protection Laws:
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Compliance: Partners must comply with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) for partners operating in or dealing with residents of the European Union, and any other local data protection laws relevant to your operations.
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Member Information: In the course of your partnership with My Huzza, you may have access to personal and sensitive information of members, such as names, contact details, transaction histories, and preferences. This information must be handled with the utmost care and used solely for the purposes of fulfilling your obligations as a partner on the platform.
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Confidentiality Obligations:
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Use of Information: Any personal or sensitive information accessed through the My Huzza platform should be used exclusively for the purpose of providing services, rewards, or support to members within the scope of your partnership with Huzza World LTD. Unauthorized use of member information, including but not limited to marketing communications not specifically requested by the member, is strictly prohibited.
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Protection Measures: Partners are required to implement appropriate technical and organizational measures to protect member data against unauthorized or unlawful processing, accidental loss, destruction, or damage. This includes securing access to such information both physically and electronically.
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Data & Privacy Policy:
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Alignment with My Huzza Policies: Your activities on the My Huzza platform must align with our Data & Privacy Policy, which outlines the principles and practices for data collection, use, and protection. We encourage you to review this policy in detail to ensure your full compliance with our data protection standards.
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Notification of Data Breaches: In the event of a data breach or suspected data breach involving member information accessed through the My Huzza platform, partners are required to notify Huzza World LTD immediately. Prompt notification allows us to take necessary actions to protect affected members and comply with our legal obligations.
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Training and Awareness:
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Educating Your Team: Partners are responsible for ensuring that their employees, contractors, and any other individuals who have access to member information through the My Huzza platform are trained on the importance of data protection and are fully aware of their obligations under these terms and our Data & Privacy Policy.
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Accountability and Cooperation:
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Audit and Inquiry Cooperation: Partners must cooperate with any audits or inquiries conducted by Huzza World LTD regarding the use and protection of member data. This includes providing access to relevant data, systems, and documentation as reasonably required.
By upholding the principles of confidentiality and data protection, partners contribute to the integrity and trustworthiness of the My Huzza platform. Protecting member information is not just a legal requirement but a fundamental aspect of our commitment to the My Huzza community. We appreciate your diligence in adhering to these standards and your cooperation in fostering a secure and respectful digital environment.
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12. Intellectual Property Rights
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Intellectual property rights are fundamental to fostering innovation and creativity within the My Huzza platform. As a partner, you contribute to a vibrant ecosystem where unique offerings and original content play a crucial role in delivering value to members. This section outlines the responsibilities and expectations regarding intellectual property (IP) on the My Huzza platform, ensuring respect for the IP rights of all parties involved.
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Respect for Intellectual Property:
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Ownership and Use: All content, including text, graphics, logos, images, and software used in connection with the My Huzza platform, is the property of Huzza World LTD or its content suppliers and protected by international copyright and intellectual property laws. Huzza World LTD grants you a limited, non-exclusive, non-transferable license to access and make personal use of the My Huzza platform and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Huzza World LTD.
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Partner Content: As a partner, any content you submit or display on the My Huzza platform, including business descriptions, promotional materials, logos, and images, remains your IP. By posting content to the My Huzza platform, you grant Huzza World LTD a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media for the purpose of operating, promoting, and improving the My Huzza platform and developing new services.
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Prohibition of Infringement:
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No Infringement: Partners must ensure that any content they provide does not infringe on the intellectual property rights of others. This includes ensuring that you have the right to use and share the content you post on the My Huzza platform and that such use does not violate any IP laws or rights.
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Handling Claims: If we receive a claim that any content posted by a partner infringes someone else’s intellectual property rights, we reserve the right to remove the content and may subject the partner’s account to suspension or termination, depending on the severity of the infringement.
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Protection of Intellectual Property:
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Vigilance Against Infringement: Huzza World LTD takes intellectual property rights seriously and expects partners to do the same. We encourage partners and members to respect the intellectual property rights of others and to report any suspected infringement to us for investigation.
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Response to Infringement: Huzza World LTD will take appropriate action in response to any infringement notices that involve the unauthorized use of copyrighted material or other intellectual property on the My Huzza platform. Actions may include removing the infringing content, suspending or terminating the account of the infringing party, and, if necessary, engaging legal action to protect the rights of the IP holder.
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By respecting intellectual property rights, partners on the My Huzza platform contribute to a culture of creativity, innovation, and mutual respect. This environment not only enhances the value of the platform for members but also supports the growth and sustainability of the partners’ businesses. Your cooperation in upholding these principles is essential to our collective success.
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13. Breach of Terms and Penalties
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Adherence to the Partner Terms & Conditions is essential for maintaining the integrity and functionality of the My Huzza platform. A breach of these terms undermines the trust and safety of our community, and as such, Huzza World LTD takes violations seriously. This section outlines the process and consequences of breaching the agreed terms, emphasizing the importance of compliance for all partners.
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Identification of Breaches:
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Monitoring and Enforcement: Huzza World LTD actively monitors partner activities on the My Huzza platform to ensure compliance with these terms. Breaches may be identified through our monitoring processes, member reports, or during audits.
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Notification of Breach: Should a breach be identified, Huzza World LTD will notify the partner in question, detailing the nature of the breach and the required corrective actions. Partners are expected to respond promptly to such notifications and to cooperate fully with Huzza World LTD in resolving the issue.
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Consequences of Breach:
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Immediate Corrective Action: Upon notification of a breach, partners are required to take immediate corrective action to resolve the violation. Failure to act or to prevent future breaches may result in escalating penalties.
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Penalties: Depending on the severity and nature of the breach, penalties may include warnings, temporary suspension of the partner account, financial penalties, or, in severe cases, termination of the partner account. Financial fines or penalties are determined based on the nature of the breach and its impact on the My Huzza platform and its members.
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Legal Action: In cases where a breach involves illegal activities or causes significant harm to Huzza World LTD, its members, or other partners, Huzza World LTD reserves the right to pursue legal action against the offending partner. This may include seeking damages for losses incurred and legal fees associated with the action.
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Reinstatement After Breach:
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Review and Reinstatement: Partners who have had their accounts suspended may request a review for reinstatement. The review process will consider the nature of the breach, corrective actions taken by the partner, and any measures implemented to prevent future violations. Reinstatement is not guaranteed and is at the discretion of Huzza World LTD.
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Conditions for Reinstatement: If reinstatement is granted, specific conditions may be imposed, such as increased monitoring, additional training, or other requirements deemed necessary by Huzza World LTD to ensure ongoing compliance.
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Commitment to Compliance:
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Proactive Engagement: Partners are encouraged to proactively engage with Huzza World LTD to ensure their operations remain in compliance with these terms. This includes seeking clarification when in doubt, regularly reviewing operations for potential compliance issues, and promptly addressing any identified breaches.
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By partnering with My Huzza, you commit to upholding the highest standards of conduct and to operating your business in a manner that is consistent with the terms outlined by Huzza World LTD. Compliance with these terms not only ensures the sustainability of your business on the platform but also contributes to the overall health and success of the My Huzza community. We value your partnership and your commitment to maintaining a safe, respectful, and compliant environment for all users.
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14. Content Responsibility and Customer Experience
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Creating a positive and enriching environment on the My Huzza platform is a collective responsibility. As a partner, the content you provide and the experiences you curate for My Huzza members play a pivotal role in shaping the platform's culture and reputation. This section outlines your responsibilities regarding content creation and management, as well as the importance of delivering exceptional customer experiences.
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Content Creation and Management:
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Quality and Accuracy: The content you contribute to the My Huzza platform, including business descriptions, promotional materials, and reward details, must be of high quality, accurate, and reflective of the services and rewards you offer. Misleading or inaccurate content can significantly impact member trust and satisfaction.
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Appropriateness: All content must be appropriate for a general audience and must not contain any material that is defamatory, obscene, offensive, or otherwise objectionable. Content should respect the diversity of the My Huzza community and uphold the principles of inclusivity and respect.
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Customer Experience:
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Service Excellence: Partners are expected to provide excellent service to My Huzza members, honoring commitments, addressing inquiries promptly, and going above and beyond to ensure member satisfaction. The experiences you deliver can greatly influence member loyalty and advocacy for your business.
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Feedback and Resolution: Engage constructively with member feedback, viewing it as an opportunity for improvement. Address any issues or complaints swiftly and effectively, aiming to resolve member concerns in a manner that reinforces their confidence in your business and the My Huzza platform.
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Accountability for Content and Experiences:
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Monitoring and Enforcement: Huzza World LTD reserves the right to monitor content and customer experiences provided by partners. Content found to be in violation of these terms may be subject to modification or removal, and partners responsible for consistently poor customer experiences may face penalties, including account suspension or termination.
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Continuous Improvement: Partners are encouraged to continuously seek ways to improve the content and experiences they offer on the My Huzza platform. Utilizing member feedback, staying informed about best practices in customer service, and innovating in the delivery of services and rewards are all ways to enhance the value you provide to the My Huzza community.
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Collaboration for Success:
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Support and Resources: Huzza World LTD is committed to supporting partners in achieving success on the platform. We provide resources, guidance, and feedback to help you optimize your content and customer experiences. Partners facing challenges in these areas are encouraged to reach out for support.
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By adhering to these guidelines, you contribute to a vibrant, trustworthy, and engaging My Huzza platform where members can enjoy unique rewards and exceptional service. Your commitment to content responsibility and customer experience excellence not only benefits your business but also strengthens the entire My Huzza community.
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15. Modification of Terms​
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Huzza World LTD is committed to continuously improving the My Huzza platform to meet the evolving needs of our partners and members. As part of this commitment, we reserve the right to modify these Partner Terms & Conditions at any time to reflect changes in our service, the needs of our community, or legal and regulatory updates. This section outlines the process for modifying these terms and ensures that partners are informed and understand the implications of such changes.
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Notification of Changes:
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Advance Notice: Whenever possible, Huzza World LTD will provide advance notice of significant changes to these Partner Terms & Conditions. This notice aims to give partners sufficient time to review and understand the impact of the changes on their use of the My Huzza platform.
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Communication Channels: Notifications of modifications will be communicated through the My Huzza platform, via email, or other established communication channels with our partners. We encourage partners to regularly check their preferred communication channels and the My Huzza platform for any updates to these terms.
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Review and Acceptance:
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Review Period: Partners will have a specified period from the date of notification to review the changes to these Partner Terms & Conditions. During this time, partners are encouraged to carefully consider the impact of any changes on their operations and to seek clarification from Huzza World LTD if needed.
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Acceptance of Changes: Continued use of the My Huzza platform after changes to the terms have taken effect constitutes acceptance of the modified terms. If a partner disagrees with the changes, they should cease using the platform and contact Huzza World LTD to discuss potential implications or alternatives.
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Incorporation of Feedback:
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Feedback and Suggestions: Huzza World LTD values the feedback and suggestions of our partners regarding proposed changes to these terms. While not all suggestions can be incorporated, we are committed to considering partner input as part of our decision-making process.
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Legal and Regulatory Compliance:
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Compliance with Laws: Modifications to these Partner Terms & Conditions may also be necessitated by changes in legal and regulatory requirements. Huzza World LTD is committed to ensuring compliance with all applicable laws and regulations, and modifications to these terms will reflect such commitments.
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Effective Date of Changes:
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Implementation: The effective date of any changes to these Partner Terms & Conditions will be clearly stated in the notification. Partners are responsible for understanding and complying with the modified terms from the effective date onwards.
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By engaging with the My Huzza platform, partners acknowledge and agree to the possibility of modifications to these Partner Terms & Conditions. Huzza World LTD is dedicated to transparency and communication in the process of making any changes and will make every effort to ensure partners are informed and prepared for any new terms.
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16. Governing Law and Dispute Resolution
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The relationship between you, the partner, and Huzza World LTD, including these Partner Terms & Conditions, is governed by and construed in accordance with the laws of the jurisdiction in which Huzza World LTD is registered, without regard to its conflict of law provisions. This section outlines the approach to resolving disputes that may arise in the course of this partnership and provides information on how to contact us for any reason.
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Governing Law:
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Jurisdiction: All matters relating to the My Huzza platform and these Partner Terms & Conditions, and any dispute or claim arising therefrom or related thereto, will be governed by and construed in accordance with the internal laws of the jurisdiction of Huzza World LTD's registration, without giving effect to any choice or conflict of law provision or rule.
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Dispute Resolution:
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Informal Resolution: We strongly encourage attempting to resolve any disputes arising from or relating to your use of the My Huzza platform or these terms through informal negotiation. Please contact us directly to initiate this process.
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Formal Proceedings: If a dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the rules of arbitration of the jurisdiction in which Huzza World LTD is registered. The arbitration will be conducted by a single arbitrator mutually agreed upon by both parties, or if no agreement can be reached, by an arbitrator appointed by the court. The decision of the arbitrator will be final and binding on both parties.
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Exceptions: Disputes relating to intellectual property rights, illegal use of the My Huzza platform, or claims under consumer protection or similar legislation are not subject to this arbitration agreement and may, as an exception, be brought to court.
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Limitations on Filing a Dispute:
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Time Limit: Any claim or dispute you may have against us must be submitted to arbitration within one (1) year after such claim or dispute arises; otherwise, the claim is permanently barred, which means that you and Huzza World LTD will not have the right to assert the claim.
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Contacting Us:
If you have any questions about these Partner Terms & Conditions, the practices of the My Huzza platform, or your dealings with us, or if you need to resolve a concern or initiate a dispute resolution process, please contact us at:
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Email: For direct communication, please email us at support@huzzaworld.com. This is often the quickest way to get a response to your queries or concerns about the service, your account, or any aspect of the Partner Terms & Conditions.
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In-App Support: Within the My Huzza app, you can access our support hub section. This feature is designed for convenience, allowing you to reach out to us directly from the partner portal in the app.
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Postal Mail: For formal communication or legal notices, you may send mail to our registered office at: Huzza World LTD, 86-90 Paul Street, London, EC2A 4NE, United Kingdom. Please note that while we accept postal communications, responses may be slower than digital channels.
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We are committed to working with our partners to resolve any issues in a fair, timely, and amicable manner. Your feedback, questions, and concerns are important to us, and we encourage open communication to ensure a positive and productive partnership.
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By partnering with My Huzza, you acknowledge having read, understood, and agreed to these terms, committing to act in accordance with them.
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Partner Terms & Conditions were last updated on 3rd February 2024.