1. Introduction

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Welcome to the innovative world of Huzza World LTD ("Huzza World") and our flagship platform, the My Huzza app. As pioneers in bridging the gap between small businesses and their customers through technology, we understand the foundation of our success is built on trust, transparency, and a steadfast commitment to privacy.

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In today's digital age, where data plays a crucial role in enhancing user experiences and operational efficiency, we recognize the significance of protecting the personal information you share with us. Our Data & Privacy Policy is designed not only to comply with global data protection standards but also to embody our core values of respect and responsibility towards the information entrusted to us by our users and partners.

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This document outlines the types of information we collect, the rationale behind collecting it, and how it's used to improve your experience within the Huzza World ecosystem. We delve into our practices around data collection, use, protection, and sharing with a clear explanation aimed at ensuring you are fully informed and comfortable with how we handle your data.

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By participating in the Huzza World community, whether as a valued member taking advantage of our loyalty programs or as a partner offering those rewards, you're placing your trust in us - a responsibility we don't take lightly. We're committed to safeguarding your personal information and using it in a manner that is transparent and beneficial to you, enhancing your experience without compromising your privacy.

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As we navigate the complexities of the digital landscape together, we want to reassure you that your privacy is a priority at every step. We invite you to read this policy carefully to understand our practices regarding your personal information and how we will treat it. Should you have any questions or concerns, we're here to address them, ensuring your experience with My Huzza is not only rewarding but also secure.

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Your continued use of our platform signifies your acknowledgment and agreement to the terms outlined in this Data & Privacy Policy. Together, let's build a community where loyalty is not just rewarded but cherished and protected.

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2. Data Collection and Use

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Understanding Our Data Collection: At Huzza World LTD, data collection is fundamental to the operational excellence and personalized experience we offer through the My Huzza app. When you join our community, the personal information you share enables us to not just welcome you, but to tailor your experience in a way that feels personal and rewarding.

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Types of Data We Collect:

• Personal Identification Information: This includes your name, email address, phone number, and any other information that helps us identify you and communicate with you effectively.

• Transactional Data: Details of transactions made through the My Huzza app, which allow us to process rewards, understand your preferences, and suggest relevant new offers.

• Engagement Data: How you interact with the app, including the rewards you view, select, or redeem, and your responses to surveys or feedback requests. This helps us understand what interests you and improve our offerings.

• Technical Data: Information about the device you use to access our app, including the operating system, IP address, browser type, and other technical details that help us ensure our app's compatibility and security.

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How We Use Your Data:

• Customization: Your data helps us personalize your app experience, from recommending rewards that match your interests to tailoring communications that speak directly to your needs.

• Functionality: Beyond personalization, we use your information to ensure the smooth operation of our loyalty system. This includes processing transactions, verifying your identity when you redeem offers, and maintaining the security of your account.

• Communication: We communicate with you about your account, new offers, updates to our platform, and more. Your contact information is essential for these interactions.

• Improvement: By understanding how you and other members use our app, we can continually evolve the My Huzza experience, making it more engaging, efficient, and secure.

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Consent and Control: Your participation in the My Huzza community involves a level of trust, with you sharing your data and us using it responsibly. We are committed to ensuring that you have control over your personal information. You can manage your data, update your preferences, and decide how much you want to share. Our platform is designed to give you visibility and control over your personal information, ensuring that your experience with My Huzza is both enjoyable and secure.

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A Commitment to Transparency: We pledge to maintain transparency about the data we collect and how we use it. Our goal is not just to comply with privacy laws but to exceed them, ensuring that our community members and partners can use the My Huzza app with confidence and peace of mind.

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3. Personally Identifiable Information

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At Huzza World LTD, we recognize the importance of protecting your Personally Identifiable Information (PII). This type of information is what makes you uniquely identifiable, and it's crucial for us to handle it with the highest degree of care and security.

What Constitutes PII? PII includes any data that could potentially identify you as an individual. This encompasses a range of information, such as:

• Name and Contact Details: Including your first and last name, email address, telephone number, or any other direct method of contacting you.

• Demographic Information: Details that describe your demographic background, such as age, gender, or location, which can help us tailor our services more effectively to your preferences.

• Financial Information: While conducting transactions through the My Huzza App, we may process information related to payments or billing, such as credit card numbers, though this information is typically encrypted and processed by third-party payment processors.

 

How We Use Your PII:

• To Provide Services: Your PII is essential for us to offer personalized services, process transactions, and ensure the delivery of rewards that Huzza World facilitates.

• To Improve User Experience: We analyze how you use our app and services to make improvements that enhance functionality and user satisfaction.

• To Communicate: We use your contact information to send updates, offers, and important information about your account or changes to our policies.

• For Security Purposes: Protecting your PII also means safeguarding your account from unauthorized access or fraud.

 

Protection and Security:

• Safeguarding Your Information: We implement a combination of physical, technical, and administrative security measures designed to protect your PII from unauthorized access, disclosure, alteration, and destruction.

• Compliance and Standards: Huzza World LTD adheres to applicable data protection laws and standards, ensuring that your PII is treated in accordance with legal requirements and industry best practices.

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Your Rights and Choices: You have certain rights regarding the PII you provide to us. These include the right to access your data, correct any inaccuracies, and in some cases, delete your information or withdraw consent for its use. We are committed to providing you with control over your PII and encourage you to contact us if you have any concerns or wish to exercise your rights.

 

Responsibility and Trust: Handling your PII responsibly is a trust that you place in us. We are committed to maintaining that trust by being transparent about our data practices, protecting your information with diligence, and providing you with choices about how your information is used.

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4. Partner Data

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In our efforts to foster a thriving and transparent marketplace, we recognize the importance of handling our partners' data with the same level of integrity and security as we do with our members'. Here's how we manage partner data:

• Publicly Available Information: To facilitate a seamless connection between our members and our partners, certain information about our partners, such as business name, location, service offerings, imagery, and contact details, is made publicly available through our platform. This enables members to discover and engage with our partners effectively.

• Sensitive Information and Team Data Control: We understand that our partners may share sensitive business information or details about their team members as part of their partnership with Huzza World LTD. We want to reassure our partners that they retain full control over this sensitive information. Such data will not be visible to our members and will be used strictly within the context of the partnership, subject to the same rigorous data protection measures we apply to all personal data within our ecosystem.

• Information Use: Partner data is utilized to enhance the platform's functionality, including the creation and management of rewards, the facilitation of transactions, and the provision of support services. It is also used for communication regarding platform updates, partner support, and new opportunities for collaboration.

• Security and Access: Access to partner data is restricted to authorized personnel within Huzza World LTD who are directly involved in the partnership management and support processes. We employ industry-standard security measures to prevent unauthorized access to or disclosure of partner information.

• Visibility and Consent: Partners have the ability to manage the visibility of their information through their account settings, ensuring that they can make informed decisions about the data they wish to share publicly. By engaging with the My Huzza platform, partners consent to the collection, use, and sharing of their data as outlined in this policy.

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5. Data Sharing and Anonymization

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In our interconnected Huzza World ecosystem, sharing certain data with partners and third parties is essential for providing a rich, personalized loyalty experience. However, we approach data sharing with the utmost caution and a deep commitment to your privacy.

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Principles of Data Sharing:

• Selective Sharing: We only share the data necessary to facilitate the loyalty rewards and services you engage with. This might include sharing your name and transaction details with a partner to apply rewards correctly.

• Trusted Partners Only: Data is shared exclusively with partners who adhere to our strict privacy standards and have data protection practices that align with ours.

• Purpose-Limited Use: Any data shared with partners is strictly for the purpose of providing the services you have accessed or requested through the My Huzza app. Partners are prohibited from using your data for any unrelated purposes.

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Anonymization and Aggregation:

• Protecting Your Identity: When possible, we anonymize your data, stripping away personally identifiable details before sharing with partners for analytics or marketing purposes. This means your identity remains protected while still allowing us to offer personalized and relevant experiences.

• Aggregate Data for Insights: We often aggregate data to understand trends and user behaviors without revealing individual identities. This helps us and our partners improve offerings and introduce new features that enhance your experience.

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Data Sharing Controls:

• Your Consent: We respect your choices and control over your personal data. Except for essential operational data sharing required to provide the services you use, additional data sharing is subject to your consent.

• Transparency: You will always be informed about any data sharing practices, ensuring you understand when, why, and with whom your data is shared.

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Ensuring Data Security in Sharing:

• Secure Transmissions: Any data shared is transmitted securely, using encryption and secure protocols to protect it during transfer.

• Partner Data Handling Agreements: Our partners are required to accept agreements that mandate the protection of your data, ensuring they meet our data security and privacy standards.

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Review and Oversight:

• Continuous Monitoring: We regularly review our data sharing practices and partner agreements to ensure ongoing compliance with our privacy standards.

• Adaptation to Changes: As privacy laws and standards evolve, so do our data sharing practices. We're committed to adapting these practices to maintain the highest level of privacy and data protection.

 

6. Data Protection

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At Huzza World LTD, safeguarding your data is a cornerstone of our commitment to you. In the digital age, where data breaches are increasingly common, we have instituted robust data protection protocols to ensure the security and integrity of your personal information within the Huzza World ecosystem.

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Advanced Security Measures: Our platform employs state-of-the-art security technologies and practices designed to protect your data against unauthorized access, disclosure, alteration, and destruction.

 

These measures include, but are not limited to:

• Encryption: All sensitive data, including personal and financial information, is encrypted both in transit and at rest, using industry-standard encryption technologies.

• Access Controls: We implement strict access controls, ensuring only authorized personnel have access to your personal information, and only for legitimate business purposes.

• Regular Security Audits: Our systems undergo regular security audits and testing to identify and remediate potential vulnerabilities.

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Compliance with Privacy Laws: Huzza World LTD is committed to complying with all applicable privacy laws and regulations, including GDPR, CCPA, and any other relevant data protection legislation. We continuously monitor legal developments to ensure our data protection practices remain compliant and up to date.

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Employee Training and Awareness: We recognize that human error can often be a weak link in data security. As such, all our employees receive regular training on data protection principles, privacy laws, and the importance of safeguarding user data. This culture of privacy and security awareness is fundamental to our operations.

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Incident Response Plan: In the unlikely event of a data breach, we have a comprehensive incident response plan in place to swiftly address the situation. This plan includes immediate measures to secure our systems, mitigate any potential impact on our users, and comply with legal requirements to notify affected individuals and relevant authorities.

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User Empowerment and Control: Data protection is not just about securing data from unauthorized access; it’s also about giving you control over your own information. Our platform provides tools and settings that allow you to manage your personal data, review your activity, and adjust your privacy settings according to your preferences.

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Partnership with Users: Protecting your data is a shared responsibility. We encourage all our users to practice safe digital habits, such as using strong, unique passwords for their accounts and being cautious about the personal information they share online.

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Commitment to Transparency: Transparency is key to trust. We are committed to being open about our data protection practices and will provide clear, accessible information on how we secure your data, as well as how you can exercise your privacy rights.

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Your trust is invaluable to us, and we are dedicated to protecting your data as if it were our own. By continuously investing in security technologies, adhering to the highest legal standards, and fostering a culture of privacy, we strive to make the My Huzza app a secure and trusted platform for all our users.

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7. Updates to This Policy

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At Huzza World LTD, we are committed to maintaining the highest standards of privacy and data protection. Recognizing that the digital landscape and privacy regulations are continually evolving, our Data & Privacy Policy is subject to periodic reviews and updates to reflect changes in our practices or in response to legislative amendments.

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Dynamic Policy for a Dynamic World:

• Our Privacy Policy is a living document, designed to adapt and respond to the growing needs of our users, advancements in technology, and developments in data protection laws.

• We proactively monitor these changes to ensure that our practices not only comply with current laws but also align with best practices in privacy and data security.

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How to Stay Updated with Updates of this Policy:

• Whenever we make major changes to our Data & Privacy Policy, we will notify you through our platform, via email, or both, depending on the nature and significance of the changes.

• We aim to provide clear, concise, and timely communication regarding any updates to ensure you remain informed about how your data is managed and protected.

• You can always and we expect you to access and view the latest Data & Privacy policy on this page, accessible through various app store links, our app and websites.

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Reviewing Updates:

• We encourage all users to review the updated Data & Privacy Policy to understand how the changes may affect them.

• The updated policy will always be accessible on our platform, along with information on when the policy was last revised.

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Your Continued Use Signifies Agreement:

• Continuing to use the My Huzza app after these updates signifies your acceptance of the revised Data & Privacy Policy.

• If you disagree with any of the changes to the policy, we respect your decision but may require you to discontinue using our platform, as continued usage necessitates acceptance of the policy in its entirety.

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Feedback and Questions:

• We value your feedback and encourage you to reach out with questions or concerns regarding any updates to our Data & Privacy Policy. Your input is invaluable as we strive to improve and ensure our practices align with your expectations and privacy standards.

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By staying informed about our Data & Privacy Policy updates, you help us create a safer, more trusted environment for all users of the My Huzza app.

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8. Consent

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In joining the My Huzza app or engaging with the Huzza World LTD platform, your consent plays a pivotal role in how we manage and protect your personal data. This section of our Data & Privacy Policy is dedicated to explaining the nuances of consent within the framework of our data handling practices.

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Understanding Your Consent:

• Active Participation: Your use of the My Huzza app, including the registration process and continued engagement with our services, acts as a clear gesture of your consent to the collection, use, and sharing of your personal data as outlined in this Data & Privacy Policy.

• Informed Decision: We ensure that all information regarding our data collection and use practices is presented in a clear, accessible manner, empowering you to make informed decisions about your data.

• Specific Consent: For certain types of data collection and processing, especially those that are not essential to the operation of the My Huzza app but enhance your user experience, we may seek your specific consent. This ensures that you have control over the extent of information you choose to share with us.

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Modifying or Withdrawing Consent:

• Flexibility in Consent: We recognize that your perspectives and preferences regarding your personal data may change over time. To accommodate this, we provide mechanisms through which you can modify or entirely withdraw your consent for specific types of data processing.

• Implications of Withdrawal: It’s important to note that withdrawing consent may affect the availability and functionality of certain services that rely on this data. We aim to explain these implications clearly at the point of consent withdrawal to help you make an informed decision.

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Age of Consent:

• The My Huzza app is designed for use exclusively by individuals who are 18 years of age or older. We do not knowingly collect or solicit personal data from anyone under the age of 18. In line with this policy, we require all users to confirm they meet the age requirement for consent to data collection and processing as defined by applicable laws.

• Verification Measures: Upon registration, users may be asked to verify their age to ensure compliance with this policy. Any accounts created by individuals under the age of 18 will be subject to closure and removal of all associated personal data from our systems.

• Responsibility and Compliance: This approach allows us to ensure that all personal data collected through the My Huzza app is done so in full compliance with legal age consent requirements, safeguarding against unauthorized use by minors and maintaining the integrity of our user community.

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Consent and Communication:

• Ongoing Dialogue: Consent is not a one-time request but an ongoing dialogue. We commit to maintaining open channels of communication for any concerns or questions you may have about how your data is used and how you can control it.

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Your Rights Regarding Consent:

• You have the right to be informed about the personal data we collect and the specific purposes for which it is used.

• You hold the right to access your personal data, rectify inaccuracies, or erase it under specific conditions.

• You can object to or restrict the processing of your personal data in certain circumstances.

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Commitment to Respect and Transparency:

• Huzza World LTD is deeply committed to respecting your privacy choices and ensuring you have all necessary information to make those choices. Our approach to consent is built on transparency, empowerment, and an unwavering respect for your privacy.

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By engaging with the My Huzza app and Huzza World services, you entrust us with your personal data. We do not take this trust lightly and are committed to upholding the highest standards of privacy and data protection, starting with respecting your consent at every step of our interaction.

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Data & Privacy Policy was last updated on 3rd February 2024.